Shipping Policy
Thank you for choosing Oxford Natural for your supplement needs. We are delighted to offer free shipping on all orders to make your shopping experience convenient and cost-effective. Please take a moment to review our shipping policy below.
Shipping Destinations: We currently offer free shipping to customers within the United Kingdom and the United States.
Processing Time: Orders are typically processed within 1-2 business days after payment is received. During peak times or promotional periods, processing may take an additional day.
Shipping Carrier: We partner with reputable shipping carriers to ensure the timely and secure delivery of your supplements. The carrier may vary based on your location and the size of your order. Typically orders are shipped with either Royal Mail, USPS or UPS.
Shipping Time: Delivery times may vary depending on your location and any unforeseen circumstances that may impact the shipping carrier’s operations. Once your order has been processed and shipped, you can expect it to arrive within 3 business days in the UK, delivery to the USA may take 10 to 12 business days.
Shipping Confirmation: Upon successful shipment, you will receive a shipping confirmation email containing your tracking information. If you do not receive this email within the specified processing time, please check your spam folder or contact our customer service team for assistance.
Shipping Address: Please ensure that the shipping address provided during checkout is accurate. We are not responsible for delays or misdelivery caused by incorrect address information. If you need to update your shipping address, please contact us as soon as possible.
Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.
Contact Us: If you have any questions or concerns regarding your order or our shipping policy, feel free to reach out to our Customer Service tame at orders@oxford-natural.com or via the form on our Contact page.
Thank you for choosing Oxford Natural! We appreciate your trust in our products and look forward to serving you with high-quality supplements and exceptional service.